Monday, April 11, 2016

Over Charging in IRCTC than to that of Railway Counter for booking on reservation tkt

Respected Sir,
why we need to pay service charger of Rs-22 and Payment gateway charges of another Rs.10 to Rs.20 for booking Railway ticket through IRCTC?

Why we should not be charging anything extra to that of Railway Reservation Counter Charges?
1) When the services at Railway counter are not taxed why the same service in IRCTC is taxed?
2) Government is Promoting DIGITAL INDIA, however if I go digital mode of booking I need to pay minimum Rs.35 Extra
3) we are reducing carbon emission ( If every one wants to go to railway counter and book tickets, they have to travel, which emits carbon)
4) We are reducing burden on Railways, otherwise they would need to recruit more people and more operating cost
5) We are actually promoting transparency through online mode of tickets


Why We should be charging more in Railway counter than in IRCTC website?
1) To discourage monitory transactions
2) Possibility of using black money
3) Heavy operating cost to maintain Office/employee, who can do black market transactions etc
4) We are promoting Digital India


Sir, Today I traveled 2 Km to book Train Ticket to save this Rs-35 (22 + min 13); I have a credit card since last 9 years, I have been using online banking since last 9 years; However today  I booked ticket at Railway counter as I do not want to spend Rs.35 Unnecessarily.

Please scrap this discrepancy and Promote DIGITAL INDIA with Incentives during Initial months/Years.

The above complaint is submitted to PM through http://pgportal.gov.in/pmocitizen/Grievancepmo.aspx
The concerned complaint number is  PMOPG/E/2016/0118018

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